Learn about the different types of dock leveler services, and the common dock leveler problems
To keep your business running smoothly, it’s important to ensure your commercial warehouse and loading dock facilities can handle the fast pace of daily operations while still providing a safe working environment. Your loading dock leveler is a key component in maintaining the efficiency of your day-to-day operations, and like any other industrial piece of equipment, a regular maintenance schedule is necessary to keep parts from wearing out and becoming badly damaged. National Equipment & Service can provide routine maintenance or all types of dock leveler services and get your dock leveler operating again if it’s in need of repair.
What is Dock Level Loading?
Dock level loading is when a shipping container is at the same level or height as the warehouse loading dock door so that goods and equipment can be easily moved from the shipping container into the warehouse and vice versa. Dock levelers are permanent fixtures placed at the dock’s door and generally come in two types—telescopic or hinged. Similarly, they can also be operated automatically or manually.
Dock levelers create a smooth and level surface between the loading dock and a vehicle and create a bridge between the truck and dock to help make warehouse operations easier. Dock levelers also ensure safety, reliability, and standardization in your daily processes, making them one of the most essential pieces of equipment.
Types of Dock Leveler Services
Although all dock levelers perform the same basic, there are different kinds with different functionalities. The most common types of dock leveler services are:
Air-Powered Dock Levelers
Also known as an air-pit leveler, air-powered dock levelers use a pneumatic bag system to raise and lower the leveler deck. Generally, these dock leveler services are more expensive than mechanical levelers. Still, air-powered dock levelers have fewer moving and complicated parts than the other types of dock levelers, which makes them easier to maintain and repair.
Hydraulic Dock Levelers
Popular in commercial warehouses that handle large volumes of loading and unloading of shipments, hydraulic dock levelers, also known as hydraulic pit levelers, are more powerful and rugged than most air-powered dock levelers and are capable of handling the workload of even the busiest loading docks. Hydraulic dock levelers work by a hydraulic cylinder raising and lowering the deck, while another hydraulic-powered device is used to operate the dock’s lip. The hydraulic dock levelers offer a greater degree of height customizations than either mechanical or air dock levelers making them popular options.
Mechanical Dock Levelers
A mechanical dock leveler is ideal for smaller-scale warehouse operations and for loading docks that don’t have an electrical supply. Mechanical dock levelers are either operated via a spring or a pull chain. The chain is manually released with mechanical dock levelers, and the leveler is walked down into position.
There are other types of commercial dock levelers available, and each type can have their problems. Still, with proper maintenance, even the most complicated dock levelers should perform smoothy the majority of the time.
How Often Should You Opt for Dock Leveler Services?
In general, all dock leveler services, from mechanical to hydraulic, should have preventive maintenance service performed by a licensed technician, like the ones at National Equipment & Service, every 90 days. During scheduled maintenance, our technicians will:
- Inspect and clean the pit areas of debris that could damage mechanical or hydraulic components.
- Inspect all lip out mechanisms, including pins, lip crank, links, and chains, and replace any that look worn.
- Lubricate levelers with the proper lubricants where applicable.
- Inspect all weather and hydraulic seals and replace the ones that are worn or damaged.
- Inspect all dock bumpers. Most loading docks require a minimum of four feet of bumper protection.
- Check the condition of concrete foundations, angles, welds, and fasteners and repair or replace if needed.
Depending on the dock leveler you have, additional maintenance may be required. With so much of your commercial warehouse operations and safety depending on a functioning dock leveler, keeping them in the best working condition to reduce operational downtime and reduce workplace accidents is essential.
Common Dock Leveler Problems
Forgoing proactive maintenance may seem like a way to save on operational costs, but typically this cost-cutting measure lead to more expensive repairs down the line. Although your dock leveler may seem fairly simple compared to some of the more mechanically complex pieces of equipment in your warehouse, forgoing preventative maintenance can cause your dock leveler to stop functioning. Or worse, it could cause safety issues for your warehouse personnel. Some common dock leveler problems include:
- Weakened spring tension leading to an uneven platform
- Motor or hydraulic pump problems malfunction
- Levelers becoming out of adjustment over time
- Jarring and jolting when driving a forklift on a leveler
National Equipment and Service dock leveler repair technicians can help you with some of these common dock leveler problems and even more complex ones that may be beyond your employees’ expertise
Dock Leveler Repair—When It’s Time to Call the Professionals
When you have dock leveler problems preventing you from running your business or creating an unsafe working environment for your employees, it’s time to call National Service & Equipment. Not only can we repair your dock leveler and get it back up and operational in no time, but we can also provide routine scheduled maintenance to help prevent the same issues, or new ones, from shutting down your operation again.
We specialize in proactive dock leveler maintenance, repairs, and installation. And our success is based on one simple philosophy — save lives and keep the economy humming. Call us today to schedule your dock leveler repair or a preventative maintenance schedule.
Frequently Asked Questions
What Are Dock Levelers, and Why Are They Essential for My Loading Dock?
Dock levelers are devices used to bridge the gap between a loading dock and a truck bed, ensuring safe and efficient loading and unloading of goods. They adjust to different truck heights, making the transfer of goods smoother and reducing the risk of accidents.
How Can I Tell If My Dock Leveler Needs Maintenance?
Signs that your dock leveler may need maintenance include slow operation, unusual noises, visible damage or wear, hydraulic leaks, or difficulty in aligning with trucks. Regular inspections can help catch these issues early.
What types of dock levelers do you service in Irvine?
We service a wide range of dock levelers, including hydraulic, mechanical, and air-powered models. Our experienced technicians are equipped to handle maintenance and repairs for all major brands and types.
Do you offer emergency repair services for dock levelers?
Yes, we offer 24/7 emergency repair services to address urgent issues with your dock leveler. Our team is available around the clock to minimize downtime and keep your operations running smoothly.